Store Manager - Fashion

The Store Manager is accountable for effectively teaching, training and coaching store management into a high-performing leadership team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Store Manager is expected to be a role model of the brand's values and Customer First behaviours in all actions and interactions in order to create a positive Customer First experience.

As a Store Manager you....

• Act as the leader on duty and motivate/inspire the team by delivering a compelling vision and purpose, which encompasses the brand's Core values and the brand customer service standards.
• Proactively seek personal learning and development opportunities to build leadership skills set and enhance individual performance.
• Recruit, hire, develop and retain a high performing management and associate team.
• Develop succession plans and lead the annual review process to ensure career paths for all associates; encourage associates to pursue internal opportunities.
• Manage all compensation decisions in partnership with the District Team Leader.
• Drive employee engagement by recognizing and rewarding employees for outstanding performance.
• Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Team Leader in a timely manner and collaborate to develop a plan for resolution to minimize risk.
• Build customer loyalty through in-store experience, utilization of social media and email capture.
• Have a drive for results by creating and managing the execution of the store business plan to drives KPI results and maximizes business opportunities. You also analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
• Maintain Visual and operational company brand standards of neat, clean and organize sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
• Ensure store audit compliance and shrink results meet company loss prevention standards.

You are a perfect fit for us because you have

• Minimum MBO-4  education or equivalent.
• Minimum of 3 years of retail or equivalent management experience.
• Strong prioritizing, interpersonal, problem solving & planning skills.
• Strong communication, presentation, delegation and follow-up skills.
• Proficiency in training, coaching, sales generation, analyzing business trends and leading of functional teams.
• The ability to work in a fast-paced and deadline-oriented environment and to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.

We are a perfect fit for you because.

• Will work in an amazing, vibrant and highly motivated team.
• We offer a competitive salary.
• Receive employee discount.
• Have many career opportunities within the company as we aim for internal growth.
• Receive travel allowance if applicable.
• Receive Holiday allowance of 8%.
• Will have a pension plan set up.