Chief Human Resources Officer (CHRO)

Chief Executive Officer / Board of Directors

The Chief Human Resources Officer (CHRO) will lead and optimise all HR operations across the organisation, ensuring compliance with Saudi labour law, GOSI, Saudisation (Nitaqat), and Ministry of Human Resources & Social Development (MHRSD) requirements.

This role is hands-on and execution-led, focused on building efficient HR infrastructure, policies, systems, and workforce governance while supporting business growth, operational excellence, and localisation objectives.

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Key Responsibilities

HR Operations & Governance

• Own and oversee end-to-end HR operations, including onboarding, offboarding, payroll, contracts, personnel files, and employee lifecycle management

• Ensure full compliance with Saudi Labour Law, MHRSD regulations, GOSI, Muqeem, Qiwa, Absher, and other government platforms

• Establish, maintain, and continuously improve HR policies, procedures, and SOPs aligned with local regulations and company standards

• Lead HR audits, internal controls, and regulatory reporting

Workforce Administration & Employee Relations

• Act as the primary escalation point for employee relations, grievances, disciplinary processes, and investigations

• Ensure fair, compliant, and culturally appropriate handling of performance management, warnings, and terminations

• Advise leadership on workforce risks, compliance issues, and people-related operational decisions

• Partner with leadership on workforce planning aligned with Vision 2030 objectives

Compensation, Payroll & Benefits

• Oversee payroll operations, ensuring accuracy, timeliness, and statutory compliance

• Design and manage compensation and benefits frameworks aligned with market benchmarks and internal equity

• Ensure correct administration of EOSB, leaves, allowances, and benefits

HR Systems & Data

• Implement and optimise HRIS and payroll systems to improve efficiency, reporting, and data integrity

• Produce regular HR dashboards covering headcount, turnover, Saudisation, absenteeism, and compliance metrics

• Ensure data accuracy, confidentiality, and audit readiness

Leadership & Business Partnership

• Serve as a trusted advisor to the CEO and executive team on HR operational risks and solutions

• Lead, develop, and performance-manage the HR team

• Support organisational change, restructuring, and workforce optimisation initiatives

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Key Deliverables

• Fully compliant HR operating model across the organisation

• Robust HR policies and employee handbook compliant with KSA law

• Accurate, timely payroll and HR administration

• Sustainable Saudisation performance

• Clear HR metrics and reporting to leadership

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Candidate Profile

Mandatory Requirements

• Saudi National

• Bachelor’s degree in Human Resources, Business Administration, Law, or related field

• Minimum 12–15 years HR experience, with at least 5 years in a senior HR leadership role

• Deep, hands-on expertise in HR operations within Saudi Arabia

• Strong working knowledge of Saudi Labour Law, MHRSD, GOSI, Qiwa, Muqeem, and Absher

• Proven experience managing large operational workforces

Preferred Qualifications

• Master’s degree or HR certification (SHRM, CIPD, or equivalent)

• Experience in sectors such as Retail, Banking, Supply, Logisitcs, FMCG

• Experience leading HR transformation or system implementation

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Key Competencies

• Operational excellence and attention to detail

• Strong regulatory and compliance mindset

• Practical, hands-on leadership style

• High integrity and confidentiality

• Strong stakeholder management and communication skills

• Ability to balance local cultural norms with commercial objectives

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Success Measures

• Zero critical HR compliance breaches

• Improved efficiency and accuracy of HR operations

• Stable workforce with reduced employee relations escalations

• Sustained Saudisation performance

• High confidence from leadership in HR governance