Store Manager

Overview: As the Store Manager for for this global fashion brand, you will play a pivotal role in creating an exceptional shopping experience, driving sales, and maintaining the brand image. Your leadership and strategic skills will be crucial in ensuring the flagship store's success.

Responsibilities:

• Lead and inspire a team of sales associates and support staff.
• Foster a positive and collaborative work environment.
• Conduct regular training sessions to enhance staff product knowledge and customer service skills.
• Sales and Revenue Generation.
• Develop and implement sales strategies to achieve and exceed store targets.
• Analyse sales performance and initiate corrective actions when necessary.
• Drive upselling and cross-selling initiatives to maximize revenue.
• Oversee the visual merchandising layout to showcase products effectively.
• Ensure the store adheres to brand guidelines in terms of aesthetics and presentation.
• Implement seasonal displays and promotions to attract and engage customers.
• Prioritise exceptional customer service to enhance the overall shopping experience
• Resolve customer complaints and concerns promptly and effectively.
• Collect and analyze customer feedback to make improvements in service and offerings.
• Monitor and manage inventory levels to prevent stockouts or overstock situations.
• Conduct regular stock assessments and coordinate with the headquarters for restocking
• Implement loss prevention strategies to minimize shrinkage.
• Ensure smooth day-to-day operations, including opening and closing procedures
• Collaborate with the corporate office to implement operational policies and procedures.
• Streamline processes to enhance efficiency and reduce costs where possible.
• Execute marketing initiatives and promotional events to drive foot traffic.