Business Director - Gourmet Food Halls Job ID: 346 Neil Oviatt

Job Details:
 M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Dean and Deluca, Starbucks, P.F. Chang’s, The Cheesecake Factory H&M, Harvey Nichols, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, Office Depot and Boots to name a few.
The company operates 2,000 stores across several divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Office Supplies, Home Furnishings and Leisure and Entertainment
Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and the Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
To realise its highly ambitious and aggressive expansion plan, the company is currently looking for a proactive, commercially focused and profit driven Business Director – Gourmet Foodhalls & Cafes. Based at Alshaya in Kuwait, the successful candidate will interact on a daily basis with the company’s operating board with a view to spearhead the expansion of this segment.

The role:
To spearhead the implementation of Gourmet Foodhalls & Cafes in order to deliver results in terms of brands expansion & profit
To define 3-5 year related business plans across the Middle East
To set KPIs with input from Alshaya’s corporate and regional teams
To lead operations and to manage quarterly & annual strategy performance reviews
To ensure consistency of product & service delivery at the highest standards
To put special emphasis to product & supplier selection, category management, stock control & profit
To guarantee that all staff and processes comply with high-end international food retail standards

The person:
Energetic & dynamic
Commercially astute and profit driven
An influential, proactive and trustful leader A proven track record of delivering success
through teamwork
An excellent negotiator
Comfortable managing complexity
The requirements:
15+ years gained in gourmet food services and premium food retail including a minimum of 10 years as a senior manager
Successful track record of multi-site retail management experience
Solid multi support functions expertise (commercial, category management, customer service, brand compliance etc.) at director level
Combining solid “Hands-On” operational knowledge with strong people development skills


Country: Kuwait
Region: Any Region
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